When it comes to heat pumps in Surprise, knowing how to identify heat pump errors is essential. Arizona’s extreme temperatures demand reliable HVAC systems. Local heat pump systems often run year-round, which increases the chance of malfunctions. This post covers the top 5 heat pump error codes, their causes, and steps to diagnose and repair them. If you run into trouble, Mi Amigo Heating & Cooling offers expert heat pump repair for all makes and models of heat pumps in Surprise.

Error Code E1 – Low Pressure Lockout
This is one of the most common heat pump errors in Arizona homes.
What It Means:
The E1 code indicates that the refrigerant pressure has dropped below safe levels.
Possible Causes:
- Refrigerant leaks
- Clogged air filters
- Blocked or dirty evaporator coils
- Faulty pressure switch
Diagnosis Tips:
First, turn off the heat pump. Check the air filter and replace it if it’s dirty. Inspect the outdoor unit for frost or ice buildup. A hissing sound could also indicate a refrigerant leak.
If you suspect a leak, don’t attempt to fix it yourself. Call a local heat pump specialist like Mi Amigo Heating & Cooling.
Error Code E3 – High Pressure Lockout
When you see the E3 code, your heat pump has shut down due to high refrigerant pressure.
What It Means:
The system detected unsafe pressure levels and automatically turned off to avoid damage.
Possible Causes:
- Dirty condenser coils
- Inadequate airflow
- Malfunctioning fan motor
- Blocked return vents
Diagnosis Tips:
Power off the unit and visually inspect the condenser coils for dirt or debris. Make sure no furniture is blocking return vents indoors.
If cleaning doesn’t help, a technician may need to test refrigerant levels and airflow. Trust a certified heat pump repair team to safely check the system.
Error Code E5 – Outdoor Coil Frost Protection
This error is more common during Surprise’s cooler months.
What It Means:
The outdoor coil is likely frozen, and the defrost mode has failed.
Possible Causes:
- Faulty defrost sensor
- Malfunctioning reversing valve
- Restricted airflow from snow or debris
- Poor drainage around the unit
Diagnosis Tips:
Check if the outdoor coil is iced over. Gently clear any snow or leaves. Restart the system to see if it initiates a defrost cycle.
However, continued icing can mean deeper issues. Heat pumps in Surprise need regular maintenance to prevent winter-related failures. Contact Mi Amigo Heating & Cooling to inspect the defrost control board.
Error Code F1 – Indoor Sensor Malfunction
Modern heat pumps rely on sensors to regulate temperature and performance.
What It Means:
The F1 code signals that the indoor temperature sensor is reading inaccurately or has failed.
Possible Causes:
- Loose wiring
- Sensor out of position
- Electrical issues
- Faulty control board
Diagnosis Tips:
Reset the system and check if the error returns. If you have access, inspect the control panel for loose wires or corrosion.
Sensor problems can cause the unit to run constantly or not at all. If temperatures feel off, your system may not be reading your home environment correctly. Have a local heat pump technician inspect the control system.
Error Code H3 – Compressor Overload Protection
This error points to a serious issue with the heart of your heat pump system.
What It Means:
The compressor is overheating, likely due to electrical or refrigerant problems.
Possible Causes:
- Low refrigerant
- Dirty condenser coils
- Blocked fan motor
- Electrical overloads
Diagnosis Tips:
Check the outdoor unit for airflow issues. Clear away vegetation or obstructions. If the issue persists, you’ll need professional diagnostics.
This code is a sign that your compressor is under heavy strain. Prolonged issues can lead to full system failure. Schedule heat pump repair right away with Mi Amigo Heating & Cooling.
Why These Error Codes Matter in Surprise, AZ
Heat pumps in Surprise face unique stress. Long, hot summers and cool winter nights put pressure on your system. Running nearly 24/7 increases the chance of breakdowns.
Diagnosing these heat pump errors early helps protect your investment. It also keeps your home comfortable and your energy bills low.

DIY Troubleshooting vs. Professional Repair
While it’s helpful to recognize these error codes, most require a trained technician to properly diagnose and fix.
Here’s what you can safely do on your own:
- Replace dirty air filters
- Clear debris around the outdoor unit
- Check thermostat settings
- Ensure vents are open and unblocked
For anything else, always consult a local heat pump expert in Surprise.
Preventive Maintenance Tips for Heat Pumps in Surprise
To reduce heat pump errors, follow these tips:
- Schedule biannual maintenance with Mi Amigo Heating & Cooling
- Replace filters every 1–3 months
- Clean outdoor coils every season
- Keep the outdoor unit clear of vegetation
- Listen for unusual noises during operation
Routine care reduces emergency repairs and extends your system’s lifespan.
When to Call Mi Amigo Heating & Cooling
Don’t wait for a full system breakdown. Call our team at the first sign of trouble.
At Mi Amigo Heating & Cooling, we specialize in diagnosing and repairing heat pumps in Surprise. Our certified technicians handle everything from minor sensor issues to full compressor replacements. We’re your trusted source for local heat pump service, backed by years of experience and reliable customer care.
We offer:
- Fast response times
- Transparent pricing
- Expert diagnosis
- Warrantied repairs
- Friendly, bilingual support
Final Thoughts
Understanding heat pump errors is key to avoiding costly repairs. By recognizing these top 5 error codes, you can act quickly and smartly. For residents relying on heat pumps in Surprise, reliable service is just a call away.
Whether your system is brand new or 10 years old, you deserve peace of mind. That’s what we deliver every day at Mi Amigo Heating & Cooling.
Experiencing heat pump issues? Don’t sweat it!
Call Mi Amigo Heating & Cooling today at (602) 818-5912 for fast and reliable heat pump repair in Surprise, AZ.
Stay cool, stay comfortable your amigos have you covered!